Verified reviews
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Reviews
Real work. Real customer experiences.
Homeowners, property managers and contractors across Lake County share what it was like to work with us, from emergency repairs to full building projects.
- Homeowners
- Property teams
- Contractors
Customer stories
Trusted by homeowners & property teams.
“A pipe froze and burst in our basement during the January cold snap. They were here within the hour, had the water off, the line repaired and the area dried out the same night.”
Jessica M.Homeowner · Grayslake
“We manage 14 buildings and Specialty is the only plumber that documents every visit with photos and notes. Our board loves the transparency.”
David R.Property Manager · Waukegan
“They repiped our entire 1960s home in two days. Clean, on budget and the crew patched every opening. Water pressure has never been better.”
Priya S.Homeowner · Libertyville
“Great preconstruction input on our restaurant build-out. Their team caught a grease-waste routing issue that saved us weeks.”
Tom L.General Contractor · Gurnee
“Sump pump failed during a spring storm. New pump and a battery backup installed the same day, with a clear price upfront and a tech who explained everything.”
Angela K.Homeowner · Round Lake Beach
Google Reviews
Licensed & Insured
Background-Checked Team
Workmanship Warranty
By division
Residential reviews. Commercial reviews.
Different customers, different needs. Here is what each group tells us.
Residential
“Our water heater quit on a Sunday night. They gave us a price on the phone, showed up first thing Monday and had hot water back by lunch.”
Kevin B.Homeowner · Mundelein
“They handled all the plumbing for our bathroom remodel and worked around our contractor's schedule without a single delay. The new shower is perfect.”
Laura H.Homeowner · Vernon Hills
“Our basement floor drain kept backing up. The plumber ran a camera, showed us the root problem on screen and cleared it the same visit.”
Mike G.Homeowner · Antioch
Commercial
“Annual backflow testing used to be a scramble. Now they schedule it, test every device and send the paperwork without us having to ask.”
Rachel S.Facility Manager · Lake Forest
“Our grease interceptor backed up on a Friday afternoon. They came in after close, fixed it and we opened on time Saturday.”
Jorge C.Restaurant Owner · Waukegan
“Clear bid, organized crew and no surprises at inspection. They kept our schedule moving on a multi-building project.”
Steve P.General Contractor · Libertyville
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